Self Service - Cash Management

1) How do I make an electronic (ACH) deposit into my client's account?

You can transfer funds into client accounts—as well as make IRA contributions—from the Cash Management section of Self-Service.

To move money electronically, two things must be in place:

  1. Permission: The client account must show that these transactions are permitted. To establish client permission, please have your client complete, sign, and submit the Move Money (or IRA Move Money) Advisor Authorization form. Once these forms are received by TD Ameritrade Institutional, please allow 24 hours for the instructions to be added and permission(s) enabled.

  2. Bank information: The account must have one or more banks set up to transfer funds into and out of. Please contact your Regional Service Team for information on how to set up bank information for an account.

Once you’ve established permission and bank information, follow these steps to make an electronic deposit for one of your accounts:

To view the status of your transactions or to Modify/Cancel a transaction in process, go to the Status tab in Self-Service and filter by status, transaction details, or account detail(s). You can set up custom filters.

Important - Funds availability and cut-off times

*Options are not suitable for all investors as the special risks inherent to options trading may expose investors to potentially rapid and substantial losses. Please read Characteristics and Risks of Standardized Options before investing in options.

2) How do I make an electronic (ACH) withdrawal from my client's account?

You can transfer funds out of client accounts—as well as make IRA distributions—from the Cash Management section of Self-Service.

To move money electronically, two things must be in place:

  1. Permission: The client account must show that these transactions are permitted. To establish client permission, please have your client complete, sign, and submit the Move Money (or IRA Move Money) Advisor Authorization form. Once these forms are received by TD Ameritrade Institutional, please allow 24 hours for the instructions to be added and permission(s) enabled.

  2. Bank information: The account must have one or more banks set up to transfer funds into and out of. Please contact your Regional Service Team for information on how to set up bank information for an account.

Once you’ve established permission and bank information, follow these steps to make an electronic withdrawal from one of your accounts:

To view the status of your transactions or to Modify/Cancel a transaction in process, go to the Status tab in Self-Service and filter by status, transaction details, or account detail(s). You can set up custom filters.

Important - Funds availability and cutoff times: If your electronic withdrawal request is received before 4:30 p.m. ET, it will be processed the following business day. If your request is received at or after 4:30 p.m. ET, it will be processed in two business days.

*Options are not suitable for all investors as the special risks inherent to options trading may expose investors to potentially rapid and substantial losses. Please read Characteristics and Risks of Standardized Options before investing in options.

3) How can I request a check withdrawal in a client account?

You can request a check from one of your client accounts—including an IRA distribution—from the Cash Management section of Self Service.

To request a check withdrawal from one of your accounts:

To view the status of your transactions or to Modify/Cancel a transaction, go to the Status tab in Self-Service and filter by status, transaction details, or account detail(s). You can set up custom filters.

Important: Request details and cut-off times

All check requests submitted online will be made payable to the account registration and mailed to the address of record. Requests submitted after 5:30 p.m. ET will be processed on the following business day.

Please contact your Regional Service Team for the following check requests:

There may be a cost associated with overnight delivery and Saturday delivery. Please contact your Regional Service Team for more information.

4) How can I request a wire in a client account?

You can request a wire of funds out of one of your client accounts—including an IRA distribution—from the Cash Management section of Self Service.

To move money electronically, two things must be in place:

  1. Permission: The client account must show that these transactions are permitted. To establish client permission, please have your client complete, sign, and submit the Move Money (or IRA Move Money) Advisor Authorization form. Once these forms are received by TD Ameritrade Institutional, please allow 24 hours for the instructions to be added and permission(s) enabled.

  2. Bank information: The account must have one or more banks set up to transfer funds into. Please contact your Regional Service Team for information on how to set up bank information for an account.

To request a wire from one of your accounts:

To view the status of your transactions or to Modify/Cancel a transaction, go to the Status tab in Self-Service and filter by status, transaction details, or account detail(s). You can set up custom filters.

Important: Request details and cut-off times

Requests submitted after 4:00 p.m. ET will be processed on the following business day.

Some financial institutions may post credits the following day and charge an incoming wire fee. Please contact the receiving firm for their requirements.

There may be a cost associated with wire requests. Please contact your Regional Service Team for more information.

5) How do I transfer money between TD Ameritrade accounts?

You can transfer funds between TD Ameritrade client accounts from the Cash Management section of Self Services.

To perform an internal transfer between TD Ameritrade accounts: